Tl - Operations

2 months ago

Amritsar, India Flipkart Full time

**Roles & Responsibilities**:

- To drive a team of four core department in operations:

- Check out, Cash Office ,Receiving and Membership & Marketing
- To take overall in charge of Store Operations for the smooth functioning of the store & driving operational excellence
- The Job is responsible for managing daily store operations as to high standards set by Walmart besides management of store audit team & receiving functions
- Managing key Member Segments like Resellers, HoReCa & O&I, initiatives within the area for Regular Buying Members, Irregular BM and lapsers.
- Conducting various activities to drive members to store e.g.:

- Bus drive, Halla bol, Tele calling or various other member engagement activities
- Ensuring Member base expansion, development and Retention
- Monitoring critical KPIs - Stock/shelf availability (Top 1000 items) & Vendor service levels.
- Taking Care of Documentation of all the stock receipts
- Controlling the stock damages, shrinkages & coordinating with vendors for stock returns
- Driving superior customer service standards, at the checkout with smooth billing and faster check out.
- Proper Freebee management
- Adhering to pay out process for day today expenses.
- Ensuring Timely Sales cash & cheque deposits in bank.
- Responsible for documentation of all necessary records for external audits.
- Managing and coordinating the Third party Cash pick Up team.

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