IT Support
1 month ago
As an IT Support Specialist, you will play a pivotal role in providing technical assistance and support to end-users within the organization. Your primary responsibility will be to diagnose and resolve technical issues, ensuring mínimal disruption to business operations. This position requires strong problem-solving skills, excellent communication abilities, and a customer-centric approach to IT service delivery.
**Responsibilities**:
- Provide technical assistance to end-users for hardware and software issues.
- Install, configure, and maintain IT equipment and software.
- Manage user accounts and permissions, ensuring security compliance.
- Support network devices and troubleshoot connectivity issues.
- Maintain documentation and knowledge base articles for self-service.
**Requirements**:
- Proven IT support experience in a corporate environment.
- Strong knowledge of Windows, Linux, and/or macOS.
- Excellent communication and problem-solving skills.
- Customer-centric approach and attention to detail.
- Familiarity with IT service management tools.
**Qualification**: B.Tech/B.E./B.C.A - Computers; M.Tech - Any Specialization, Computers, Electronics/Telecommunication, BBA/MBA/PGDM - Finance, Information Technology
**Experience**: 0-3 Year
**Annual CTC**: 1.50 LPA - 2.50 LPA.
**Job Location**: Ahmedabad
**Employment type**: Full time
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