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Tele Caller Executive/bpo

1 month ago


Naupada Thane Maharashtra, India GBS3 Enterprise Full time

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

Minimum Requirement:

- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person