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Tele Caller Executive/bpo
1 month ago
Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
Work Location: In person