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Dispatch Officer
2 weeks ago
**Responsibilities**
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use radio, phone, or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in the computer system and maintain logs and records of calls, activities and other information
**Requirements and skills**
- Proven experience as a dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (CAD)
- Fast typing with experience in data entry
- Knowledge of procedures and guidelines for emergencies
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹27,146.42 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
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