Domestic Voice Process

2 months ago

Begumpet Hyderabad Telangana, India Square Business Services Full time

Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:
**Responsibilities**:

- Address assigned customer calls promptly and work towards effective resolutions.
- Strive to deliver exceptional customer experiences consistently.
- Provide speedy and efficient solutions to customer issues.

Mandatory Requirements:

- Immediate availability for joining with excellent proficiency in both Hindi and English.
- Residency in Hyderabad is a prerequisite.
- Minimum qualification of Intermediate is mandatory.

**Perks/Benefits**:

- Enjoy a supportive and enriching work environment.
- Lucrative incentive structure to recognize your efforts.
- Additional allowance for night shifts.

**Walkin Details**:
**Date : 10/08/2024**

**Time : 10am - 2pm**

**Location : White House Block 3, Beside Lifestyle Stores, Begumpet Main Road, Near Metro Station, Hyderabad.**

**Contact : 9391143837**

**About Us**:
Established in 2012, Square Business Services Pvt Ltd is a prominent provider of professional services based in Hyderabad, India. Originally focusing on skill development and staffing, we have evolved into the preferred recruitment partner for numerous corporations in the twin cities. Our expertise spans finance & accounting, BPO, customer experience, and various other professional domains, catering to both domestic and international sectors. With a workforce exceeding 10,000 and certifications in ISO 9001 & 27001, we are dedicated to delivering exceptional service and surpassing expectations.

**Job Types**: Full-time, Fresher

Pay: ₹8,406.49 - ₹12,451.04 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Begumpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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