Debt Collection Executive

3 weeks ago

Mumbai, India Atradius Full time

**Atradius**

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.

Job Responsibilities
- Recoveries (insured clients) & Collections (uninsured clients) Responsible for the recovery of monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collections.
- Activities include direct debt chasing as well as liaison with 3rd party debt collectors, legal representatives and/or administrators/receivers.
- Responsible for contacting debtors by telephone in order to successfully collect on the debt that they owe.
- Responsible for the improvement of collection processes and results; reduce time to collection; decrease operating expense and/or Schedules reminder calls or escalates process; including a final notification that outlines next step if payment is not received.
- Make follow-up communications a priority to ensure that customers keep their commitments.
- Responsible for managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.
- Owning and maintaining the day to day relationship with client, debtors and 3rd parties including negotiation over recommended action
- Assess the cost effectiveness of taking legal action and prepare suitable cases for transfer to the in house legal team or external parties
- You may become involved in group projects, providing input and local technical knowledge to support the project group
- Act as a supervisor in the absence of a team manager, prioritising workloads and monitoring case volume.

Job Requirements:

- Minimum 5 years of Debt collection experience in a B2B environmentStrong experience in debt collection, preferably within the business to business environment
- Legal collections experience / Legal Background or Legal qualification highly desirable.
- Good communication skills, both on the telephone and in writing
- Sound judgment and ability to assess cost effectiveness of actions
- Ability to assess the situation and identify key factors
- Proven negotiation skills, business orientation
- Strong customer focus
- Experience in developing and managing attorneys’ network
- Drive, ability to work well under pressure, prioritise and achieve deadlines.
- Self starter, motivated and flexible in approach. Team player
- Analytical thinker with ability to problem solve
- Learns quickly and takes responsibility for own development
- Excellent English both written and verbal
- Previous experience working within the Credit Insurance sector is beneficial

**Equal opportunities for all**

**Atradius Collections**
- Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client’s trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions. Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance._

**Number**:

- 1024

**Title**:

- Debt Collection Executive - location :Mumbai

**Unit**:

- COLLE-Collections

**Deadline**:
**Employment type**:

- Full time

**Position type**:

- Permanent

**Job experience level**:

- Internship, Student, Traineeship, Associate Level, Intermediate Level

**Country**:

- India, Mumbai

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