Tele Calling Executive
2 months ago
**Position**: Telecalling Executive
- **Location**: Ghatkopar East,Mumbai
- **Job Type**: Full-Time
- **Experience Level**: Entry/Mid-Level
**Key Responsibilities**:
1. Make outbound calls to prospective customers based on provided leads.
2. Explain and promote the company’s products or services clearly and professionally.
3. Answer customer queries regarding products, services, pricing, and other inquiries.
4. Maintain accurate records of calls, customer information, and feedback in the company CRM.
5. Generate leads and close sales based on the customer’s needs.
6. Follow up on potential leads and ensure a high level of customer satisfaction.
7. Achieve daily, weekly, and monthly call and sales targets.
8. Provide timely updates and reports to the supervisor or team leader.
9. Collaborate with other departments for smooth operations and customer handling.
**Requirements**:
- High school diploma or equivalent; bachelor’s degree preferred.
- Previous experience in telecalling, sales, or customer service is an advantage.
- Strong communication and interpersonal skills.
- Proficiency in local and English languages.
- Basic computer knowledge, including MS Office and CRM software.
- Ability to handle rejection and remain motivated.
- Excellent problem-solving abilities and a positive attitude.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telemarketing: 1 year (required)
- Telecommunication: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
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