Sme - System Database (Da1)

4 weeks ago


Bengaluru Karnataka, India Microland Full time

**Required Skills**:
Technology | Database|Knowledge of High Availability (HA) and Disaster Recovery (DR) options
Technology | Database Administration, General|Database Support
Technology | Database|Full life cycle support of clients database
Technology | Database Administration, General|Implementing Database Builds/Deployments

**Education Qualification**:
Any Graduate (Engineering / Science)

**Certification Mandatory / Desirable**:
Technology | Cloud Associate Certification, MSSQL Certification

Delivery Skills:
1. Technology Management: Responsible for overall Database technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings
2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching
3. Triage: Generally the L3 is the final level of escalation for all Database related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs
4. Process Compliance:

- Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them
- Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues
- Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process.
- Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report),
- Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined),
- Ensure tickets are closed post user/customer communication,
- Maintain inventory of Network equipments and links,
- Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.


  • Associate Sme

    3 weeks ago


    Bengaluru, Karnataka, India Microland Full time

    **Required Skills**: Technology | Database|Experience on Database Mirroring Technology | Database Administration, General|Database Support Technology | Database|Create/update Vendor tickets Technology | Database Administration, General|Implementing Database Builds/Deployments **Education Qualification**: Any Graduate (Engineering / Science) **Certification...


  • Bengaluru, Karnataka, India ABB Full time

    **Database Hosting Service SME**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...


  • Bengaluru, Karnataka, India SA Technologies Full time

    Job TitleSystem Administrator - SME Job SummarySA Technologies is seeking a highly skilled System Administrator with expertise in Linux Administration to join our team. As a System Administrator - SME, you will be responsible for the management and maintenance of our Linux infrastructure, ensuring high availability and performance of our systems. Key...

  • Cyberark Sme

    1 month ago


    Bengaluru, Karnataka, India Skillspark AB Full time

    **Start** *** **ASAP** **Duration** *** **4-6 months** Job Description: CyberArk Subject Matter Expert (SME) **Overview** Join our Cyber Security division, led by MD James Frampton, with project oversight from Praveen Kumar and Shawn Mathias, Cyber Architect. Our team consists of 60 professionals spread globally, both onshore and offshore, working...

  • Virtualization Sme

    6 months ago


    Bengaluru, Karnataka, India PradeepIT Consulting Services Full time

    **About the job Virtualization SME**: **JD for Virtualization SME Role**: Citrix and VMware Virtualization: Proficiency in managing and optimizing Citrix and VMware virtualization environments. End-User Computing (EUC) Services: SCCM (System Centre Configuration Manager): Experience in deploying and managing software, updates, and configurations across...


  • Bengaluru, Karnataka, India TerraPay Full time

    Database Administrator Role OverviewWe are seeking a skilled Database Administrator to join our team at TerraPay. The successful candidate will be responsible for the management and maintenance of database systems to ensure their optimal performance, availability, and security.Key Responsibilities:Develop and implement high-level database system designs to...


  • Bengaluru, Karnataka, India TerraPay Full time

    Database AdministratorAt TerraPay, we're seeking a skilled Database Administrator to join our IT team in Bengaluru. As a key member of our team, you'll be responsible for the management and maintenance of database systems to ensure their optimal performance, availability, and security.Key Responsibilities:Develop and implement high-level database system...


  • Bengaluru, Karnataka, India TerraPay Full time

    Database Administrator Role OverviewWe are seeking a skilled Database Administrator to join our IT team at TerraPay. The successful candidate will be responsible for the management and maintenance of database systems to ensure their optimal performance, availability, and security.Key Responsibilities:Develop and implement high-level database system designs...

  • Visualization Sme

    4 months ago


    Bengaluru, Karnataka, India Ambc Technologies Full time

    **Position**: Visualization SME **Location**: Bangalore **Experience**: 8 to 12 Years **Responsibilities**: **JD for Virtualization SME Role**: Citrix and VMware Virtualization: Proficiency in managing and optimizing Citrix and VMware virtualization environments. End-User Computing (EUC) Services: SCCM (System Centre Configuration Manager): Experience in...


  • Bengaluru, Karnataka, India TerraPay Full time

    Database Administrator Job DescriptionLocation: BangaloreJob Overview:TerraPay is seeking a highly skilled Database Administrator to join our IT team in Bengaluru (Bangalore). The successful candidate will be responsible for the management and maintenance of database systems to ensure their optimal performance, availability, and security.Key...


  • Bengaluru, Karnataka, India Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...


  • Bengaluru, Karnataka, India Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As...

  • Product Owner

    4 weeks ago


    Bengaluru, Karnataka, India Sapiens Full time

    **Product Owner - SME**: - Req ID: 54104- Location: Bangalore, INSapiens is on the lookout for a **Product Owner - SME** to become a key player in our Bangalore team. If you're a seasoned Product Owner and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. **Location:...

  • Customer Service Sme

    2 months ago


    Bengaluru, Karnataka, India Telstra Full time

    Employment Type Permanent Closing Date 23 Sept 2024 11:59pm Job Title Customer Service SME Job Summary As a Customer Service SME you use your expertise across a range of products, services, systems and processes to deliver a great customer experience. You do this by directly working on complex issues and by supporting and building capability in other...


  • Bengaluru, Karnataka, India Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As...

  • Functional Sme

    5 months ago


    Bengaluru, Karnataka, India iXceed Solutions Full time

    **Job Title**: Functional SME **Location**: Bangalore **Role Type**: Contract **Functional SME plays a vital role in our journey to lead the banking industry in creating a digital-first** **environment.** **We are looking for a talented and driven Payments SME with Functional knowledge to join us on this** **vendors providing specialist...


  • Bengaluru, Karnataka, India Kyndryl Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As...

  • Sme

    2 months ago


    Bengaluru, Karnataka, India PhonePe Full time

    **About PhonePe Group**: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...


  • Bengaluru, Karnataka, India TerraPay Full time

    Location: Bangalore **Role overview**: - We are seeking a dynamic and proactive Database Administrator to join our IT team in Bengaluru of database systems to ensure their optimal performance, availability, and security. **How you will create impact**: - **High-Level Database System Design**:Develop and implement the overall design and structure...


  • Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full time

    About UsKyndryl is a leading provider of mission-critical technology systems that the world depends on every day. Our team is dedicated to designing, building, managing, and modernizing these systems to meet the evolving needs of our clients.The RoleWe are seeking a highly skilled Mainframe ZOS System Programmer SME to join our team. As a key member of our...