Tele Calling Executive

2 months ago

Chennai, India MIGRATZ SERVICES PRIVATE LIMITED Full time

Job Title: Tele Calling Executive

Job Summary:
**Responsibilities**:

- Making outbound calls to prospective customers or clients and pitching them products, services or offers.
- Receiving inbound calls from customers and addressing their queries, concerns or complaints in a professional manner.
- Maintaining accurate and up-to-date records of all customer interactions and feedback, as well as updating relevant databases or CRM systems.
- Following up with customers on a regular basis to ensure customer satisfaction and build long-term relationships.
- Meeting individual and team targets for sales, customer retention, and other KPIs.
- Adhering to company policies and guidelines, as well as legal and regulatory requirements.
- Schedule client appointments
- Perform other duties as assigned by management
- Collaborating with other departments or teams to resolve complex customer issues or complaints.

Qualifications:

- Graduate or equivalent
- Proficiency in Microsoft Office and other office software
- Bilingual proficiency in English and a second language is preferred
- Looking for immediate joiners

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹100,000.00 - ₹250,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Microsoft Office (required)

**Speak with the employer**
+91 +91 9150019370

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