Business Analytics
7 months ago
**You Lead the Way. We’ve Got Your Back.**
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
**How will you make an impact in this role?**
**JOB DESCRIPTION & CANDIDATE PROFILE**
**Role Name**: Data Analyst
**JOB DESCRIPTION**
**Function Description**
The Data Analyst will collect, organize, and analyze large datasets to provide insights that drive business decisions. They will collaborate with cross-functional teams to understand data needs and develop solutions that address business challenges.
**Purpose of the Role**
The Data Analyst will play a key role in supporting management in making informed decisions by providing accurate and meaningful data analysis. They will leverage their technical skills and business acumen to deliver actionable insights and recommendations.
**Responsibilities**
- Collect, clean, and analyze large datasets using, SQL SAS and Excel
- Develop and maintain dashboards and reports to track key performance indicators
- Collaborate with cross-functional teams to understand data needs and deliver analytical solutions
- Identify trends, patterns, and outliers in data to uncover insights and drive business actions
- Develop and maintain team performance KPIs and reports
- Present findings and recommendations to stakeholders through compelling visualizations and presentations
- Continuously monitor and improve data quality and integrity to ensure accuracy and reliability
- Stay updated on industry trends and best practices in data analytics to suggest improvements and innovative approaches
- Provide monthly packages for the clients in Excel and PowerPoint
**Minimum Experience**
- 3-5 years of proven experience as a Data Analyst or similar role
- Strong background in data collection, data cleaning, and statistical analysis
- Experience in translating complex data into meaningful insights and recommendations
**Functional Skills/Capabilities**
- Excellent analytical skills with the ability to collect, organize, and interpret large datasets
- Strong problem-solving abilities to identify patterns, trends, and outliers
- Proficiency in data visualization techniques to present findings effectively
- Knowledge of statistical concepts and methods for hypothesis testing and regression analysis
- Attention to detail and ability to work with complex and structured data
**Technical Skills/Capabilities**
- Proficiency in SAS, Excel, and PowerPoint
- Proficiency in SQL Queries (Could be either MySQL or LINQ Pad)
- Ability to leverage data visualization tools such as Tableau
- Experience working with data management platforms, data lakes, and data warehouses
**Academic Background**
- Minimum of a graduate degree in a relevant field such as Mathematics, Statistics, Computer Science, or related disciplines
- Additional certifications in data analytics or related fields are a plus
**Preferred Experience**
**Behavioral Skills/Capabilities**
- Strong communication and presentation skills to effectively convey complex information to non-technical stakeholders
- Ability to work independently as well as collaboratively in a team environment
- Strong problem-solving and critical thinking abilities
- Flexibility to adapt to changing priorities and deadlines
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an
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