Debt Collection Officer

3 weeks ago


Hyderabad, India Vivifi india finance private limited Full time

He/she would be responsible for collection of overdue accounts of customer is all buckets and for various products through Tele-calling. (targets on productivity and collections as per product/bucket as per the organization policies)
- Maintaining detailed feedback file in required format, maintain trails on the collection portal
- Should be able to resolve customer queries and escalate as when required (as per specified grid)
- Collect customer payments in accordance with payment due dates
- Utilize various skip tracing tools and collection strategies to locate the right party in order to negotiate payments.
- Make outbound calls in a professional manner and improving customer relations.

**Salary**: ₹19,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of Tele calling collections do you hold?

**Education**:

- Bachelor's (required)

**Experience**:

- Tele calling Loan Collection: 1 year (required)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 100% (required)
- Health insurance


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