Tax Cert Voice Associate

2 weeks ago


Bengaluru, India Indecomm Technology Services Full time

**Job Brief**:
Indecomm is hiring for its US mortgage Tax Calling process, which is a semi-voice process. Local governments in the United States impose a property tax. This tax may be imposed on real estate or personal property. The job of the associate is to understand the tax values of the property and report it back in the form of a template to the client.

**Roles and Responsibilities**:

- Contact the tax assessor’s/collector’s office to obtain real estate property tax information.
- Enter the information obtained into the system.
- Deliver 35 completed tax certs per day.
- Manage the pipeline on a daily basis.
- Make entries of orders according to criticality and deliver according to the defined TAT.
- Perform other duties as assigned by Management.

**Requirements**:

- Graduate with at least 0-1 year of prior experience working in an international voice process.
- Knowledge of US mortgage & Title Insurance, and methods of preparing a Tax Certificate is preferred.
- Ability to handle calls, effectively use a computer.
- Good typing skills with a speed of 25+ wpm.
- A quick learner and a good team player.
- Should be willing to work in night shift.


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