Laundry, Laundry Supervisor

2 months ago

Lonavale, India Della Group Full time

**Job Description**:
Job Title: Supervisor - Laundry
Function: Laundry
Location: Lonavala

Primary Purpose

Is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest experience while ensuring quality controls and guest inquiries.

Skills & Major accountabilities of position (4-6 major accountabilities)

1. Should have good communication skills and organisational and planning skills.

2. Should be a computer literate, knowledge of related property software.

3. Working knowledge of the operation and care of commercial washers and dryers.

4. Should have knowledge of how to use chemicals and solvents correctly and safely.

5. Should be accountable and spirited.

**Responsibilities**:
1. Should works in close co-ordination with the Laundry Executive and prepares working schedule for staff to ensure highest efficiency of time utilization.

2. Should maintain the highest standard of Guest Laundry and House Laundry at all times and straighten out any discrepancy in guest laundry.

3. Should train new employees to meet Hotel standards and follow SOP’s.

4. Ensures that all laundry equipment and machines are periodically maintained by the Engineering Department.

5. Should ensure par stocks are maintained and take receipt of stock and ensure safe storage.
6. Ensure guest complaints are well addressed, log books are maintained, Issue work orders for any defects in machinery and follow-up accordingly.

7. Should manage telephone calls both from guests and other departments.

8. Should prepare daily/monthly reports I.e., discard linen, daily reports, Monthly room and F&B linen inventory.

9. Should perform additional assignments as given by the management.
Work relations (context - main interfaces - functional report)
1. Reports to Assistant Manager Laundry.
2. Interfaces strongly with department head and laundry employees.

Key figures - provide key data of the job e.g. budget, number of reports etc
1. Financials - (Figures/% to be discussed)
2. Guest Satisfaction Scores - (Figures/% to be discussed)

Key success factors - how is the success in the position measured
1. Financials - (Figures/% to be discussed)
2. Guest Satisfaction Scores - (Figures/% to be discussed)

Experience and qualifications required for the job
Bachelor’s degree preferred (ideally in hospitality) with atleast 2-3 years of previous experience in good five star hotels. Should have worked in laundry as Assistant/supervisor Laundry.

**Minimum Qualification**: Bachelor’s degree preferred

**Minimum Job Experience**: atleast 2-3 years of previous experience in good five star hotels.

**Reporting to**: Laundry Manager

**Travel**: N/A

  • Laundry, Laundry Technician

    1 month ago

    Lonavale, India Della Group Full time

    **As a Laundry Technician at Della Adventure and Resorts, you will play a crucial role in maintaining the highest standards of cleanliness and hygiene for our guests' satisfaction. You will be responsible for operating laundry equipment, handling laundry items, and ensuring the efficient and effective functioning of our laundry facilities. **Key...

  • Laundry, Laundry Technician

    1 month ago

    Lonavale, India Della Group Full time

    **Job Description**: As a Laundry Technician at Della Adventure and Resorts, you will play a crucial role in maintaining the cleanliness and hygiene standards of our accommodation facilities. You will be responsible for operating and maintaining laundry equipment, ensuring the timely and efficient cleaning of linens, towels, and other garments used across...

  • Laundry, Laundry Technician

    1 month ago

    Lonavale, India Della Group Full time

    **Position Overview**: We are seeking a dedicated and skilled Laundry Technician to join our team. The Laundry Technician will be responsible for ensuring the efficient and effective operation of our laundry facilities, ensuring that all linens, towels, and guest clothing are cleaned, pressed, and maintained to the highest standards of quality and...

  • Laundry Assistant

    1 month ago

    Lonavale, India Machan Resorts LLP Full time

    Responsibilities - Wash, clean, dry, and fold numerous hotel linen and laundry items. - Sort the laundry items according to material and color. - Arrange clothes in the laundry room as per the specifications. - Wrap the laundry items for pickup or delivery. - Update the laundry list and record it on a daily basis. - Maintain cleanliness in the laundry...

  • Housekeeping, Executive Housekeeper

    2 months ago

    Lonavale, India Della Group Full time

    **Job Title: Executive Housekeeper Function: Housekeeping Location: Lonavala Primary Purpose To manage entire housekeeping and laundry operations of the resort and ensure compliance with the local, state, and FHRAI guideline in hygiene and cleanliness. Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have strong...

  • Housekeeping, Executive Housekeeper

    5 days ago

    Lonavale, India Della Group Full time

    **Job Title: Executive Housekeeper Function: Housekeeping Location: Lonavala Primary Purpose To manage entire housekeeping and laundry operations of the resort and ensure compliance with the local, state, and FHRAI guideline in hygiene and cleanliness. Major skills and accountabilities of position (4-6 major accountabilities) 1. Should have strong...

  • Steward

    1 month ago

    Lonavale, India The Machan Resorts LLP- Full time

    **Steward Responsibilities**: - Cleaning and setting tables and placing seasonal decorations, candles, and table cloths. - Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender. - Keeping menus clean and presenting them to customers. - Stocking wait staff serving stations with napkins,...

  • Housekeeping Room Attendant

    1 month ago

    Lonavale, India The Machan Resorts LLP- Full time

    **Steward Responsibilities**: - Cleaning and setting tables and placing seasonal decorations, candles, and table cloths. - Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender. - Keeping menus clean and presenting them to customers. - Stocking wait staff serving stations with napkins,...

  • Steward

    1 month ago

    Lonavale, India fork media Full time

    **Steward Responsibilities**: - Cleaning and setting tables and placing seasonal decorations, candles, and table cloths. - Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender. - Keeping menus clean and presenting them to customers. - Stocking wait staff serving stations with napkins,...

  • Steward

    3 days ago

    Lonavale, India The Machan Resorts LLP- Full time

    Consistently offer professional, friendly and engaging service - Assist Food & Beverage Servers in all aspects of the dining experience - Assist guests regarding menu items in an informative and helpful way - Ensure the proper set up of all side stations in the outlet - Have knowledge of beverage lists and promotions - Follow outlet policies, procedures and...

  • F&b Steward

    1 month ago

    Lonavale, India THE MACHAN RESORTS LLP LONAVALA Full time

    We are looking for a hard-working steward to be responsible for ensuring all sanitation standards are met. The steward will attend to customer needs, assist wait staff, ensure all stations are well stocked, and assist in keeping all areas clean and sanitary. You will clean and put away dishes, clean floors and food preparation areas, refill supplies, wipe...

  • Housekeeper

    3 days ago

    Lonavale, India YouFaithfully Full time

    **JOB DESCRIPTION** **TITLE**: - HOUSEKEEPING ATTENDANT_ **REPORTING TO** SEM **DUTIES & RESPONSIBILITIES** - Enter guest rooms by adhering to proper procedures (It varies from villa to villa) - Replace used amenities in the Villa guest rooms after checkout. - Provide clean linens and terry for dirty ones. - Fold terry, make beds, and ensure bathrooms...