Hospital Receptionist
2 weeks ago
Ø Greeting patients standing.
Ø Greeting Drs Standing.
Ø Taking IPD Rounds Every Day.
Ø Make Appointments on SD.
Ø Inform Doctors of appointment.
Ø Confirm timings/cancelled appointment info to patient & Doctors.
Ø Check consulting rooms & get it neat & clean.
Ø Coordinate with pathology for tests.
Ø Coordinate with pharmacy.
Ø Fill Register to admit patients.
Ø Explain / Collect deposit as per room category.
Ø To attend to telephone calls and to follow telephone manners.
Ø To give appointments to patients after consulting the Doctors/technicians.
Ø In case of delay, to inform the patient and brief appropriately.
Ø To check the payment voucher for the investigation to be done.
Ø To fill up the data sheets and handover it to the technicians.
Ø To guide the patients for different investigations.
Ø In case of any complaints, to take it to concerned authorities.
Ø In-patient requests to be monitored and to complete the test on time.
Ø To arrange for in-house transport if necessary.
Ø To see that the patient’s films and reports are dispatched to the dispatch counter at the proper time.
Ø Give appointments to job seekers
Ø Prepare indent of consulting chambers
Ø Memorise packages and consultant timings.
Ø Make and update contact lists.
Ø Manage Distribution & collection of Patient relative passes.
Ø Manage OPD & IPD Cash.
Ø Settlement of credit card machine.
Ø Over giving to incoming executive.
Ø Arrange ambulance & blood bank reservations and other transports needed in house or outdoor.
Ø Maintaining office decorum.
Ø Maintain cleanliness.
Ø Uniform to be neat and clean.
Ø Strictly follow duty rooster.
Ø Take leaves responsibly.
Work Location: In person
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