Business Operations Associate

2 weeks ago


Bengaluru, India Arrow Electronics, Inc. Full time

**Position**:
Business Operations Associate

**What you'll be doing**
- To support working within the service Centre to provide support functions across global service centers to contribute business operation support to secure Operational KPI and customer SLA.
- All tasks to be carried out in a quality manner, consistent with the Company vision and values.
- Manage administrative support functions to service centers, including customer service, Asset, Supply Planning and Master Data.
- Manage customer and supplier manual orders.
- Provide assistant in reviewing and deleting system alerts, like customer orders and supplier ASN.
- Manage manual customer part and resale agreement set in ERP system.
- Support Master Data team to do regular part attributes validation, like supplier split, COO, Package etc.
- Manage time and workload to meet predetermined service levels.
- Identify process efficiencies within the service center and to take corrective action to implement change.
- Understand SLA requirement for the clients.

**What we are looking for**
- Minimum 2-3 years of relevant experience in Order management.
- Order Management experience in handling day-to-day workload.
- On hand working experience on ERP tool (EBS)
- End-to-End Supply chain process knowledge.
- Ensuring an appropriate flow in compliance with SOP.
- knowledge of expedite / Warehouse Support.
- Customer service Knowledge with Vendor Management Inventory Process.
- Proficient in MS Excel, PPT preparation, and presentation skills.
- Working experience on Power BI tool and analytics.
- Should be forthcoming and manage independently.
- Able to communicate effectively with internal/external parties.
- Fluent in communication in English (Communication & Verbal).
- Open to work in rotational shifts (Including night).
- Acceptance to work on all National and Public holidays.
- Any full-time graduates.
- Immediate joiner Preferred.

**What's In It For You**

At Arrow Converge, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Medical, Insurance
- Life Insurance
- Paid Time Off
- 5-Day Work Week
- Growth Opportunities
- On-site Café with Catering Option for Busy Lifestyles
- And more

**About Arrow**

**Location**:
IN-KA-Bangalore, India (Sri Hari Tower) Converge

**Time Type**:
Full time

**Job Category**:
Business Support



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