Client Service Representative

3 weeks ago


Mulund West Mumbai Maharashtra, India Weaverbird Creative Solutions Full time

Job Title: Client Servicing Executive
Location: Mulund, Mumbai

**Responsibilities**:

- Engage with clients to understand their branding and advertising objectives, target audience, and desired outcomes.
- Translate client briefs into clear instructions for the creative and strategy teams.
- Coordinate with internal teams to ensure campaigns are developed and executed to the highest standards and within deadlines.
- Present campaign ideas and budgets to clients, gather feedback, and make necessary adjustments.
- Monitor the effectiveness of campaigns and provide clients with regular updates and reports.
- Address and resolve any issues or concerns clients may have, ensuring their satisfaction at every stage.
- Stay updated with the latest trends in advertising and branding to provide innovative solutions to clients.
- Participate in pitches and business development activities, showcasing our agency's capabilities to potential clients.

Qualifications:

- Exceptional verbal and written communication skills.
- Proven experience in Web dev, advertising, branding, or a related client servicing role.
- Strong understanding of the advertising and branding landscape, including digital and traditional platforms.
- Ability to manage multiple projects simultaneously and work under tight deadlines.
- Bachelor's degree in Advertising, Marketing, Communications, or a related field.
- Proficiency in using advertising and project management tools.
- A collaborative spirit with the ability to work well with internal teams and external clients.
- Analytical skills to interpret branding and advertising metrics and provide actionable insights.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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