Customer Relationship Officer
2 weeks ago
**Relationship Management**: Building and maintaining strong relationships with customers to understand their needs, preferences, and expectations.
**Account Management**: Managing a portfolio of clients and serving as the primary point of contact for their requests and issues.
**Customer Onboarding**: Assisting new clients in the onboarding process and ensuring a smooth transition to the company's products or services.
**Customer Engagement**: Proactively engaging with customers to gather feedback, conduct satisfaction surveys, and identify opportunities to enhance the customer experience.
**Upselling and Cross-Selling**: Identifying opportunities to upsell or cross-sell additional products or services to existing customers to increase revenue.
**Conflict Resolution**: Resolving customer conflicts or issues by collaborating with other departments and teams to find suitable solutions.
**Product Knowledge**: Maintaining a deep understanding of the company's products or services to address customer queries effectively.
**Retention Strategies**: Implementing strategies to retain existing customers and reduce churn rate.
**Customer Data Management**: Recording and updating customer interactions and details in the company's CRM (Customer Relationship Management) system.
**Customer Feedback Analysis**: Analyzing customer feedback to identify trends, areas for improvement, and potential new features or services.
**Customer Communication**: Keeping customers informed about product updates, promotions, or any relevant company news.
**Collaboration**: Working closely with the sales and marketing teams to align customer strategies and improve overall customer experience.
**Customer Training and Education**: Conducting customer training sessions or workshops to ensure clients can make the most of the products or services offered.
**Key Performance Indicators (KPI) Tracking**: Monitoring and reporting on key performance metrics related to customer satisfaction, retention, and engagement.
**Salary**: ₹16,000.00 - ₹22,000.00 per month
**Benefits**:
- Commuter assistance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kancheepuram, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9606443409
-
Customer Relationship Officer
4 weeks ago
Kanchipuram, India Firstcry.com Full time**CRO at Firstcry Store Kanchipuram Location.** Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø - Understanding of the retail sales process Ø - Familiarity with consumer behavior principles Ø - Knowledge of inventory stocking procedures Ø - Basic math skills Ø - Track record of achieving sales...
-
Customer Relationship Officer
7 days ago
Kanchipuram, India Firstcry.com Full timeJob description Company profile: and over 9 lac happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore & Mumbai. The company is also expanding through the Franchise route, with more than...
-
Relationship Officer
3 days ago
Kanchipuram, India DBFS GROUP Full timeDBFS has an opening for the position of Relationship Officer. **Requirements**: - Must have experience in the area of **Stock Market**. - Preferring 1 to 3 years of Work Experience. - Work location: Kanchipuram, Tamil Nadu Salary Package: Best in the industry For more details, please contact: 09995805811 Pay: ₹16,000.00 - ₹20,000.00 per...
-
Relationship Officer
4 weeks ago
Kanchipuram, India Muthoot Microfinance Full timeQualification - ITI/ Diploma/ Degree Experience - Both Freshers & experience preferred Gender - Both Male & Female Age - 18 to 30 years Two wheeler with Driving License is mandatory - Conduct meeting with customers - Should form Women Self Help Group & distribute Loans - Followup customers for collection - Field Training will be given for initial 2...
-
Hiring Field Officer
1 day ago
Kanchipuram, India Optimus Medical Services Pvt Ltd Full timeWe're looking for Field Officers to verify insurance claims **KEY RESPONSIBILITIES** - Meeting with claimant and hospitals to verify insurance claims. - Cross checking with doctors. - Maintain and improve quality of customer service by managing and developing relationships with customers. - Provide assistance with insurance related matters, including claims...
-
Hiring for Contractor Relations Officer
4 weeks ago
Kanchipuram, India T7E Full timeJob Description: Contractor Revenue Officer (Paint Industry) - Sales Profile **Job description** **Position**: Field Marketing Representative **Location**: Thiruvallur & Kanchipuram **Educational Qualification**:Graduate / Diploma / ITI. **Experience**: 3+ years, Sales & Marketing **Auto Spare Parts **(mandatory) **Salary**:As per company...
-
Field Sales Officer
4 weeks ago
Kanchipuram, India Voice Snap Services Pvt Ltd Full timeVoice Snap Services Pvt Ltd Chennai is hiring immediately for the **Field Sales Officer **position in the **Kanchipuram and Chengalpattu District** (Tamilnadu) Locations. **Job Position**: Field Sales Executive / Junior Sales Officer **Location**: Vacancy in **Kanchipuram & Chengalpattu District** (Tamilnadu). This job required full travel work (Visit to...
-
Front Office Receptionist
4 weeks ago
Kanchipuram, India Einstro Academy Full timeWe are looking for a pleasant **Front Office Receptionist **to undertake all receptionist and student administration duties at the desk at our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. Front Office Receptionist - You will manage the Front Desk operations for all our...
-
Assistant Security Officer
7 days ago
Kanchipuram, India Aalfa Tango Management Services pvt Ltd., Full timeAssistant Security Officer - Job Description Summary Under the direction of the Security/Fraud Investigation Officer, assist in planning and establishing security procedures for the organization to ensure the overall security and safety. Assist customers/members with fraud claims. Investigate suspicious member/staff activity as appropriate to determine facts...
-
Bank Sales Officer
4 weeks ago
Kanchipuram, India Kaarlo Training & HR Solutions Pvt. Ltd. Full timeDrive the sales of Gold Loans and related financial products in any of the the CUDDALORE regions such as CUDDALORE, NEYVELI, Kattukudalur ,Kadampuliyur Anyone location is preferred. - Cultivate and expand relationships with customers, promoting various loan products including CLAP, LAP, Loan Against Property, Home Loan, Equity Loan, and Mortgage Loan. -...
-
Customer Service Associate
4 weeks ago
Kanchipuram, India ags cinemas Full timeMust be worked in F & B background. - To handle front end customers with greetings - Handle Box Office (To issue tickets & handle Cash) - Handle Concession Area (Food & Beverage Counter) - Ensure hygiene and safety of customers. - Good Communication - Willingness to learn new things. - Be Proactive and gives Ideas and suggestion for improvement of...
-
Bank Sales Officer Thandalam
3 weeks ago
kanchipuram, India Kaarlo Training & HR Solutions Pvt. Ltd. Full timeDrivethe sales of Gold Loans and related financial products in theThandalam.Cultivateand expand relationships with customers promoting various loanproducts including CLAP LAP Loan Against Property Home Loan EquityLoan and MortgageLoan.Achieveand exceed sales targets through effective marketing strategies andrelationshipbuilding.Collaboratewith the marketing...
-
Field Officer
7 days ago
Kanchipuram, India Aalfa Tango Security Force Private Limited, Full timeOversee all aspects of field operations, including onsite installations, lifecycle support, and inventory control - Develop standard procedures for collecting and recording field data, maintaining detailed records of all inventory and assets, and assuring delivery schedules are met - Assist in strategic growth, business development, and monitoring market...
-
Field Sales Executive
4 weeks ago
Kanchipuram, India Voice Snap Serviceses Pvt Ltd Full timeFrom Voice Snap Services Private Limited !!!! Voice Snap Services Private Limited is an **innovative provider of Voice-Based Solutions and products that** add value to enterprises across the Business Value Chain. Head Office is Located in Chennai, Tamil Nadu. Founded in 2002, Voice Snap has over 18 years of experience in creating innovative technology...
-
Field Sales Executive
18 hours ago
kanchipuram, India Voice Snap Services Private Limited Full timeJob Description: · Maintaining Customer relationships. · Visiting Existing Clients periodically. · Acquiring more clients. · Preparing Daily/Weekly/Monthly reports. · Researching the market and related products. · Gaining a clear understanding of customers’ business requirements. · Should have interest in Field Sales and Marketing. · Excellent...
-
Site Co-ordinator
7 days ago
Kanchipuram, India PJ SIGNS Full timeShould have experience in customer handling to convert enquiry as a site visit should be able to interact with customer and build relationship. Responsibilites include discovery and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. Required skills and qualification 1.Excellent communication skills, Leadership...
-
Field Sales Representative
7 days ago
Kanchipuram, India Global Talent Strategist Full time**Overview**: As a Field Sales Executive, you will be responsible for driving sales of our products or services in designated geographical areas. You will engage with potential customers, build strong relationships, and close deals to meet or exceed sales targets. This role requires excellent communication skills, a results-driven mindset, and the ability to...
-
Sales Trainee
4 weeks ago
Kanchipuram, India Jos Alukkas Jewelry (Alukkas Enterprises Private Limited) Full timeInvolve in counter sales to understand Premium Jewellery sales, products, the customers and purchase preferences. - Interact with customers and understand their requirements, buying patterns, and ensure that they are presented with the Products in a professional manner. - A zeal to achieve the Sales Targets defined by the organization. - An attitude to...
-
Marketing Executive Bba
7 days ago
Kanchipuram, India Alpha Academy Full timeKey Responsibilities: 1. Database Collection: Develop and execute strategies to collect, maintain, and update a comprehensive database of potential customers - schools and colleges ,. 2. Lead Generation: Implement lead generation strategies to attract and engage the target audience. Utilize various marketing channels, including digital marketing, content...
-
Marketing Executive with Exp
5 days ago
Kanchipuram, India Alpha Academy Full timeKey Responsibilities: 1. Database Collection: Develop and execute strategies to collect, maintain, and update a comprehensive database of potential customers - schools and colleges ,. 2. Lead Generation: Implement lead generation strategies to attract and engage the target audience. Utilize various marketing channels, including digital marketing, content...