Mega Walkin Drive 8th April 2023

4 weeks ago

Delhi, India Ms. MUTHOOT FINANCE LTD Full time

**Greetings**

**MEGA WALK-IN Drive On Saturday -08th April 2023**

**The Muthoot Group** is hiring for **CUSTOMER CARE EXECUTIVE, JRE, Branch Head **role.

**Job Location**:

- **Faridabad**:

- **Gurgaon**:

- **Delhi South**:

- **Manesar**:

- **Sohna**

**Job Role: - CCE, JRE, BH**

**Minimum Qualification: - Graduation - Regular. (Except B.Tech)**

**Who Can Apply?**

**JOB DESCRIPTION FOR CCE (Customer Care Executive)** **(Age below 30 Years)**
- **Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.**:

- **Generate business and leads for new loans from new customers Handle branch walk-ins for business generation Generate referrals through existing customer base and walk-ins.**:

- **Meetings with HNI, corporates and institutional clients to promote gold loan proposition.**:

- **To handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly.**:

- **Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily.**:

- **Customer Acquisition**

**JD for Jr. Relationship Executive**

**Age-** Between 21 to 30 Years

**Qualification-** Regular Graduate (Non IT) EXCEPT B TECH & SOL Graduates From Delhi university having 50 percentage and above marks in 10th to graduation level can also apply

**Experience-**
- Between 0- 2 Years in Banking Operations / Accounting.
- Freshers can also apply.

**Job Profile-**
- Collecting, Checking and Verifying the Gold
- Detailing the customer about available loan schemes.
- Documentation, posting and updating the system.
- Preparation of daily statement, printout, setting of vouchers.
- Filling of vouchers, cash book, statement, advice and other accounting works.
- Taking care of movement of Cheques / cash handling.
- Coordination with Banks and regional office.

**Job Description Branch Head.**
- Handling branch team, guide them, train them for best customer services.
- Target achievement of the branch and customer service.
- Cross selling of all products and increase in walk-in of the branch.
- Handling HNI Customers.
- Error-free audit reports and proper compliance being followed at the branch.
- Maintaining punctuality, discipline and high level of morality in tune with the ethics & values of Muthoot Group Cost control.

**Documents Required:

- **

**Resume + Work Experience Certificates if any + Educational Documents + Valid ID proof + 2 Passport size Photographs.**

**Timing-** **10.00 AM to 4.00 PM**

**Date -** **8th April 2023 (Saturday)**

**Address.**

Muthoot Finance Ltd, Regional Office, TA 21-22, 2nd Floor. Gali No Tuglakabad Extension, Nearest Metro Station : Govind puri.

**Contact Person - Mr. Saleem**

**Phone Number:

- 7994452477**

**Application Link for JRE**:
**Application Link for BH**:
**Salary**: ₹8,993.92 - ₹30,831.98 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Fixed shift

Supplemental pay types:

- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

License/Certification:

- Driving Licence (preferred)
- Health insurance

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