Branch In-charge

Key functions will be - Profitability Management - Maintaining & optimizing profitability for the branch - Target setting & management - Monitoring branch targets in numbers & volumes - Portfolio quality management - through superior underwriting, working closely with collections - Cost management - managing all branch operating costs including cost of acquisition, operations etc. - People management - Motivating team, handling HR & administration function of the branch - Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues - 7-8 Years experience - Ability to plan & execute - Strong inter-personal skills and leadership ability, - Ability to create professional work culture that encourages enthusiasm and team spirit - Understanding of credit risks & operational risks. - Ability to manage and implement change by taking complete ownership