Automotive Service Advisor

Preparing daily work orders for the day for customers for daily service appointments.
- Greeting customers as they arrive at the dealership for automotive appointments.
- Moving customers vehicles to the location in the shop for repairs and routine maintenance on vehicles.
- Keeping accurate and detailed documentation for customers current repairs and future repairs.
- Answering incoming calls to the dealership, transfer phone calls to other employees and correct departments.
- Answering any customer questions on repairs and problem solving if needed.
- Setting up new appointments in the service department for future customer repairs.
- Working closely with certified technicians in the shop area on the diagnosis the customer's vehicle with any failures and needed repairs.
- Working closely over the phone and in person with warranty companies in getting prior approval for repairs to customer's vehicles.

**Salary**: ₹9,853.12 - ₹27,564.01 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person