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Floor Supervisor

4 weeks ago

Kanchipuram, India TATA MOTORS SERVICE CENTRE Full time

**Floor Supervisor Roles & Responsibilities**:
The floor supervisor manages the technical team on the floor of the workshop. He will be responsible for workshop floor upkeep and training and management of the technical team.

1. Primary Responsibilities:
a) Repair Process:
2. Allocate job cards to various bays and monitor the work done on the vehicle

3. Communicate the time required to complete the task to the service advisor

4. Ensure the sourcing of all the parts, spares & consumables required to complete the work

5. Offer technical inputs to the technicians, wherever required

6. Manage the quality of work done on multiple bays, simultaneously

7. Engage, interact & tackle the customer who's seated at the bay and viewing his vehicle getting serviced

8. Exhibit strong technical understand of the car, to the customer

11. Along with the Service advisor, conduct a check on the vehicles in PDI area, to ensure that all jobs mentioned in the job card have been completed as per quality guidelines.

12. In case of any discrepancies, vehicle to be returned to the floor for rework job. Reschedule the service scheduling chart in case of rework and communicate the same to the service advisor.

13. Take trials of the car to understand customer concerns / complaints better or to diagnose the cause of the problem

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 3 years (required)

Work Location: In person