Logistics Coordinator

4 weeks ago


Mumbai, India Prime Logistics Full time

Must Speak Fluent English and not have an accent

Description

Schedule: 8:00am - 5pm US time

Education: High school or equivalent (required)

Job Responsibilities

CUSTOMER SERVICE

Answer incoming phone calls and online inquiries for the business

Update and manage a call board to ensure the right service members assigned to the right jobs to maximize job opportunities

Outbound calls and bid follow-ups

Follow scripts and continuously develop customer service skills

DISPATCH

Dispatch and manage the whereabouts of multiple trucks and technicians in the field

Schedule service appointments

DIGITAL MARKETING

Assist in social and website posting and brand maintenance

Skills Required

Strong understanding of Service Titan - will train, if necessary

Strong understanding of Google Workspace

Basic computer skills

Basic knowledge of the plumbing industry and terms

Must be able to work independently

**Requirements**:
High school diploma or GED equivalent

Strong written and verbal communication skills

Excellent attention to detail and accuracy

Preferred Experience

Plumbing industry experience

CSR/Dispatch experience (1 year minimum)

Digital marketing experience (will train if necessary)

Individual Goals

Highly organized with exceptional follow-through abilities

Accurate and timely

Goal oriented around customer satisfaction and sales

**Salary**: ₹60,000.00 - ₹80,000.00 per month

Schedule:

- Night shift
- US shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- 3 year (preferred)


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