Office 365 Admin
1 month ago
Location: - Thane Mumbai
Experience: - 2 to 7 Years
Working Days: - 6 Days(WFO)
Level of Support: - L1/L2
**Requirement: -**
- Manage to Users & Groups on Microsoft 365 through GUI as well as PowerShell.
- Understanding & managing all licenses as per an Organization policy based on users grade & assigning licenses through GUI as well as Windows PowerShell.
- Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users, export message trace report & skill to examine it.
- End user support/Service Desk Support / Work ticket queue daily.
- Excellent troubleshooting skills & complex support issues
- Support Desktop and mobile devices, Remote support
- Create support articles and maintain overall KB.
- Contact users for follow ups and additional detail as needed
- Respond to escalations and high priority request and issues
- Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support users
- Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs
**Salary**: ₹350,000.00 - ₹850,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Thane, Mumbai - 400708, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Office 365: 2 years (preferred)
- total work: 1 year (preferred)
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