Associate- Bfs

**ASSOCIATE- BFS**:

- Chennai
- 1-3 Years
- INDIA

**Job Family**
- Delivery Transaction

**Job Description (Posting).**
- Job Description:

- The process is part of the Consumer Loan fulfillment domain, and it involves Funding & Fulfillment Back-office operations review and analysis of data and documents pertaining to Unsecured (Personal Loans and Credit Cards) & Secured Loans (Auto loans, Boat Loans, Recreational Vehicles etc.).**Responsibilities**:

- Processing Business Process Service work items in accordance with the tasks, deliverables, and service levels established in the corresponding Work Authorization.
- Delivering to the best of their ability to ensure that cases are finished on time within the defined quality metrics.
- Build and maintain working relationships with the onshore and offshore USAA and Supplier teams to achieve the desired outcome.
- Follows written Business Rules for business activities.
- Uses established procedures to complete initial process for the fulfillment of prospective member loans, within service level objectives while providing excellent customer service.
- Seeks guidance from team members to resolve issues and to identify appropriate issues for escalation. Sets the expectation with the member and contacts them on loan decisions.
- Assists with Lien Perfection tasks such as process paperwork and collect fees to complete title work.
- Job requires:

- Excellent written and oral communication skills in English is a must
- Willingness to work in Night shifts is a must
- At least 1 year experience in Banking (Preferably a Lending process)
- Good knowledge of Banking principles
- Good knowledge of Lending principles
- Good Analytical skills and Logical reasoning
- Should be a team player with good interpersonal skills
- Graduation in any discipline (1.) AttendanceorLogin HoursorUnsechduled Leave (2.) Improving skill level throughSelf development or nominating training programs
- Skill reverification Tests (3.) Meeting Quality Scores
- and bringing Innovation and Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed all agreed Productivity parameters as defined for the process.

**Qualification**
- BCom

**No. of Positions**
- 5

**Skill (Primary)**
- Domain Competencies (BSERV )-BFS-Consumer lending & Mortgages

**Auto req ID**
- 1219982BR

**Job Expires**
- 13-Apr-2023