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International Chat Process/ Non Voice @ Day Shift

2 months ago

Ahmedabad Gujarat, India Smart Teachnology Full time

Identifying customer issues
- Providing solutions
- Conversing in a polite and professional manner
- Performing data entry
- Managing the communication process
- Helping isolate and resolve problems
- Responding to any inquiry about products or services

Chat support agents should have the following skills:

- Good typing skills
- Multitasking skills
- Communication skills
- Mastery of positive language
- Knowledge of the live chat features
- Empathy skills
- Care about customers' privacy
- Listening to customer feedback

Pay: ₹22,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

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