Telecaller (E Commerce)

3 weeks ago


Kurla Mumbai Maharashtra, India Dapp gaming solutions pvt ltd Full time

*Job Title:* E-commerce Sales Executive

*Job Description:*

*Responsibilities:*

**⁠ ⁠Manage and convert Shopify abandoned carts by following up with customers and offering assistance.**

**⁠ ⁠Implement WhatsApp marketing strategies to engage customers and drive sales should have knowledge with wants app bot’s integration**

**Razorpay failed payments targeting**

**⁠ ⁠Should have know how of ship rocket logistic platform**

**⁠ ⁠Respond to customer inquiries and resolve issues in a timely and professional manner.**

**⁠ ⁠Maintain accurate records of sales, interactions, and transactions.**

**⁠ ⁠Coordinate with the logistics team to track orders and ensure timely delivery to customers.**

**⁠ ⁠Provide ongoing support to customers to ensure their satisfaction and repeat business.**

**⁠ ⁠Collaborate with the marketing team to develop and implement sales campaigns and promotions.**

*Requirements:*

**⁠ ⁠Proven experience in telecalling, sales, and customer service in an e-commerce environment.**

**⁠ ⁠Familiarity with Shopify abandoned cart management and WhatsApp marketing.**

**⁠ ⁠Excellent communication skills, both written and verbal.**

**⁠ ⁠Strong sales and negotiation skills.**

**⁠ ⁠Ability to multitask and prioritize in a fast-paced environment.**

**⁠ ⁠Detail-oriented with a focus on customer satisfaction.**

**⁠ ⁠Proficiency in using CRM software and other sales tools.**

*Preferred Qualifications:*

**⁠ ⁠Previous experience working in an e-commerce company.**

**⁠ ⁠Knowledge of order tracking systems and logistics management.**

**⁠ ⁠Ability to speak in English and Hindi language**

**Salary**: ₹8,395.81 - ₹20,000.00 per month

**Experience**:

- e commerce telecalling: 1 year (required)

Work Location: In person

Application Deadline: 01/04/2024
Expected Start Date: 01/04/2024



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