Application Packager Ii

1 month ago

Hyderabad, India Stefanini, Inc Full time

**Responsibilities**:

- Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance.Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service.
- Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting.
- Will act as the go-to resource who helps resolve complex issues
- Will match project priorities to industry best practices
- Provide training to consultant teams and end users as needed
- Ensuring that KB articles are accurate and sufficient for 1st level support
- Where necessary, writing, amending or removing KB articles
- Participate in the creation of training material
- Track and document process changes and ad hoc reporting requirements
- Lead continuous improvement actions
- Train, mentor, and coordinate the activities of other members of the team

**Mandatory Skills:

- **
- Skills, Licenses, Knowledge, Education and Training Requirements:

- Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery.
- Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service.
- Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc.,
- Auto Assessment using compatibility test tools for Windows transformation projects.
- Very good scripting skills in vbs, Wise Script and batch scripting.
- Work with internal development teams to understand and be an SME on how best to deliver required functionality.
- Deliver and respond as per service levels defined with the customers.
- Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly.
- Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer.
- Ensure that the package complies with all client Standards Good Knowledge on ITIL.
- The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.
- It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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