Food and Beverage Assistant

2 months ago

Udaipur, India Hotel WonderCliff Full time

Assist in creating a warm and welcoming environment for our guests
- Ensure that guests are seated and provided with menus promptly
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times.
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner - Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required.
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management - Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
- Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary.
- Assist in the set up and preparation, and provide service duties for functions as required.
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations.
- Ensure that all front of house and guest areas are well maintained at all times.
- Any other duties as directed by the Restaurant & Bar Manager or other member of the management team

Key Requirements for the Role:
Experience of working in a similar role and/or environment (preferably in a high end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage).Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels
- Ability to take initiative and resolve queries in a practical and positive manner
- Passion for delivering exceptional guest service
- Courteous and pleasant attitude towards guests and colleagues
- Ability to work as part of a team
- Good attention to detail

**Job Types**: Full-time, Fresher, Internship
Contract length: 12 months

**Salary**: From ₹8,086.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Udaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Guest services: 1 year (preferred)

**Speak with the employer**
+91 9509626992

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