Telesales Agent

2 weeks ago

Ahmedabad, India Navbharat Tourism Full time

To deal with the customers by any mode of communication
- sales support for both B2B and B2C customers
- Must have Knowledge of India Tours & Destinations
- Ask questions to understand customer requirements
- Inform clients and provide useful travel material such as guides, maps, and event programs
- Identifying good leads through various sites
- Convert Incoming leads into sales.
- Lead Calling, Old Client Data Calling
- Follow up queries status and give possible solutions
- Recommend the right trip to the client based on their needs including any extra services that may enhance their experience
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Achieve target with in time limit
- Co-ordinate with other team members
- Having mentality to work under pressure.
- Good understanding of different tourism offerings and options
- Knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
- Ability to present, persuade and communicate effectively
- Ability to handle crises
- Customer-oriented mindset
- Cool-tempered and able to handle rejection
- Critical thinker and problem solver

**Job Types**: Full-time, Regular / Permanent

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Navrangpura, Ahmedabad - 380009, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Travel Line: 2 years (required)

**Speak with the employer**

+91-XXXXXXXXXX

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