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Operations Executive

1 month ago

Kalamassery Kochi Kerala, India BV Full time

**Job Description:

- **

Perform tasks and duties as assigned by the reporting TL

Ensure daily/ weekly/ monthly targets are achieved in a time bound manner.

Provide EOD reports to the reporting TL regarding day's activities.

Interact with team members regularly, to facilitate closures and to achieve team/ operational targets.

Perform due scrutiny of all documents received for BGV, report any insufficiencies found to the reporting TL for timely action.

Should have splendid reading, writing and speaking communication skills in English.

Roles and Responsibilities of Process Executive:
Background verification process

Identify the needs of the customer and give them an appropriate solution

Maintain the quality of the reports consistently deliver quality services to the client

Update the recent customer conversation details and technical issues in the appropriate database for future references

Handle all product related data works to the assigned clients.

Follow-up the customers to ensure to collect feedback for all technical and non technical issues which are resolved.

Should have splendid reading, writing and speaking communication skills in English.

Must be able to work independently and as part of a team.

Pay: Up to ₹28,000.00 per month

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)