Service Advisor for Triumph Bike
4 months ago
Job description
Roles and Responsibilities
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Determine and diagnose car issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Ensure that automotive work provided to customers meets company quality standards
- Invoice and collect payment from customers for services rendered
- Handle and resolve customer complaints regarding services
- Maintain customer records and enter data into computer databases
Looking for a service advisor who have 2 to 4 years of experience of Automobile Bike industry.
Experience
- Minimum 2 years of experience is must.
Qualification
- minimum Graduate / Diploma in automobile Engineering
Location
- Mumbai
- Required skills:
Technical competence
Good communication skills.
The ability to coach and develop others.
Commercial awareness
Conscientiousness
Perks and Benefits
Salary+ Incentive,
PF,
Role After Sales Service & Repair - Other
Industry Type Automobile
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category After Sales Service & Repair
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 4 years (preferred)
- Service Advisor: 2 years (preferred)
Work Location: In person
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