Tellecaller

6 months ago


Thrissur Kerala, India Green wind solutions Full time

The Telecaller will be responsible for contacting potential students and clients to promote the Digital Marketing Academy's courses and services. The role requires excellent communication skills, a persuasive attitude, and the ability to build rapport with prospective students. The Telecaller will play a crucial role in driving enrollment and enhancing the academy's outreach.

Key Responsibilities:

- **Outbound Calls**: Make outbound calls to prospective students and clients to inform them about the academy's courses, promotions, and events.
- **Lead Conversion**: Follow up on leads generated through various marketing campaigns and convert them into enrollments.
- **Information Dissemination**: Provide accurate information about course details, fees, schedules, and any other queries from prospective students.
- **Customer Relationship Management**: Maintain and update the CRM system with call details, feedback, and follow-up actions.
- **Sales Targets**: Achieve daily, weekly, and monthly call and sales targets as set by the management.
- **Feedback Collection**: Gather feedback from potential and existing students to improve service offerings and customer satisfaction.
- **Coordination**: Coordinate with the sales and marketing team to optimize the lead generation process and improve conversion rates.
- **Report Generation**: Prepare and submit regular reports on call activities, conversions, and feedback to the Sales Manager.

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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