Front Office Executive
5 months ago
A Front Desk Executive, also known as a Front Desk Officer or Receptionist, plays a pivotal role in various organizations, primarily serving as the first point of contact for visitors, clients, and employees. Their job description typically includes:
- **Reception Duties**: Greeting visitors, answering phone calls, and directing inquiries to the appropriate department or personnel.
- **Customer Service**: Providing excellent customer service by addressing inquiries, resolving complaints, and ensuring visitor satisfaction.
- **Administrative Support**: Assisting with administrative tasks such as handling mail, managing appointments, and maintaining office supplies.
- **Booking and Scheduling**: Managing meeting room bookings, scheduling appointments, and coordinating appointments with staff members.
- **Information Management**: Maintaining records of visitors, clients, and employees, ensuring accuracy and confidentiality.
- **Communication**: Handling correspondence, both in-person and electronically, and effectively communicating messages to the relevant parties.
- **Multitasking**: Managing multiple tasks simultaneously, prioritizing duties, and maintaining composure in a fast-paced environment.
- **Technical Skills**: Proficiency in using office equipment such as multi-line phone systems, fax machines, and printers, as well as familiarity with basic computer software like word processing and spreadsheet programs.
- **Professional Appearance**: Maintaining a professional appearance and demeanor at all times, representing the organization in a positive light.
- **Security**: Ensuring the security of the premises by monitoring access, issuing visitor badges, and following established security protocols.
- **Problem Solving**: Handling unexpected situations calmly and efficiently, finding solutions to issues that may arise during daily operations.
**Job Types**: Full-time, Permanent
Pay: ₹14,000.00 - ₹28,091.68 per month
Schedule:
- Morning shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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