Service Desk Automation Architect

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

Role - Service DeskLocation - Delhi NCR , NoidaExperience - 2 to 8 yrsPreferred Immediate JoinersJD- 2-3 years of experience as a Help Desk Technician or other customer support role- Good understanding of computer systems, mobile devices, and other tech products.- Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.-...

Tier : T2 / Senior Consultant Title : Power Automate JD: Minimum 6 years IT experience, Technical Degree preferred Power Automate desktop and Power automate flow development Experience on.NET Experience in writing SQL query Microsoft Power Automate Developer (PL-500) certification or Microsoft Power Platform Solution Architect PL-600 will be an...

**Role Description** This is a full-time remote role for a Front Desk Administrator. The Front Desk Administrator will be responsible for customer service, communication, administrative assistance, and managing WhatsApp communications and online orders on a daily basis. **Qualifications** - Customer Service, and Administrative Assistance. - Excellent...

Minimum 6 years IT experience, Technical Degree preferred Power Automate desktop and Power automate flow development Experience on.NET Experience in writing SQL query Microsoft Power Automate Developer (PL-500) certification or Microsoft Power Platform Solution Architect PL-600 will be an advantage Design, develop and publish automation workflows using...

**Designation **:Automation Architect **Job Description**: As a Telecom Test Manager, you will lead and manage testing activities for Business Support Systems (BSS) and Operational Support Systems (OSS) projects. You will be responsible for ensuring the quality of Retail and Wholesale Telecom Products across Quotation, Order Fulfilment, Billing, Business...

**Req ID**: 299446 We are currently seeking a Enterprise Architecture Advisor - Service Desk to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). - 5 years of Service Desk Operations experience - Experience of managing end point tools - Nexthink / 1E Tachyon / Systrack - Experience of working on ITSM - ServiceNow, Remedy - Identification of...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

Service Desk Agent Skill Set: · 2-3 years of experience as a Help Desk Technician or other customer support role · Good understanding of computer systems, mobile devices, and other tech products. · Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues. · Strong oral and written communication skills, with the...

High-level must have competencies: Knowledge and experience implementing testing fundamentals such as TDD, BDD and Scrum Hands-on experience with Cucumber & Gherkin Experience of working in an agile environment with at least foundational experience of digital infrastructure, configuration management, continuous integration & automated software releases. Deep...

Knowledge and experience implementing testing fundamentals such as TDD, BDD and Scrum Hands-on experience with CucumberExperience of working in an agile environment with at least foundational experience of digital infrastructure, configuration management, continuous integration & automated software releases. Deep knowledge and insights into testing best...

At least 3 years of experience in architect role are required along with at least 2 3 years experience designing and building analytics solutions in Azure. Demonstrated experience with Data Migration both onpremises and in the cloud using Azure Native Data Migration Service and other ETL technologies. Demonstrated experience delivering multiple data...

Skill : SRE with AWS Role /Tier -T1 Location :Hyderabad Job Description:Associate Architect Require experience on CI /CD., AWS/Azure, Shell scripting, Cloud Computing Provide end-to-end data administration and optimization, and monitoring tools (Elasticsearch, Data Dog, Grafana and Promotheus), Motivated with a passion for excellence, quality and...

**Job no**: 521923 **Brand**: Product and Technology **Work type**: Full time **Location**: Noida, India **Categories**: Corporate & Group Travel **Job Purpose**: - The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core...

**JOB DESCRIPTION** **Skill**:Devops Azure** **Role / Tier**: - Architect** - T**ier 1** Excellent hands on knowledge on continuous integration and deployments (CI/CD) using Azure DevOps. Experience in Infrastructure Automation and Deploying using ARM (Azure Resource Manager )templates is must, Biceps is an added advantage. Strong experience in Azure...

Requirement gathering and analysis: Work closely with clients and stakeholders to understand their business needs, gather requirements, and analyze existing processes to identify opportunities for improvement and automation using the ServiceNow platform. With overall Experience of 12 to 15 years in Service Now. Solution design and architecture: Design and...

**Join our Team**: About this opportunity: As Ericsson continues to innovate in the technological sphere, the demand for an experienced Service Architect is now in high gear. We have a fantastic opportunity for a driven individual to analyze, design, and develop commercially viable end-to-end service solutions. This role is centered on delivering a...

**Join our Team**: About this opportunity: As Ericsson continues to innovate in the technological sphere, the demand for an experienced Service Architect is now in high gear. We have a fantastic opportunity for a driven individual to analyze, design, and develop commercially viable end-to-end service solutions. This role is centered on delivering a...

Required Skills/Abilities 6+ Years of QA experience Good understanding of the QA process (Requirement understanding /Test Design/Test execution /Defect tracking /Testing Types /Test Reporting etc.) API (RESTfull /SOAP) testing experience including automation Experience in using two or more tools below for API testing & automation such as...

**Join our Team**: About this opportunity: As Ericsson continues to innovate in the technological sphere, the demand for an experienced Service Architect is now in high gear. We have a fantastic opportunity for a driven individual to analyze, design, and develop commercially viable end-to-end service solutions. - What you will do! Network & IS/IT...