Service Advisor

As a service advisor, you will be **responsible for communicating with customers to determine which repairs are necessary**, submitting work orders to technicians, ordering needed parts, and collecting payment after repairs are completed.

Their duties include **greeting customers and helping them determine repairs and relevant costs**, maintaining up-to-date knowledge about their employer's range of services, and contacting customers to update them about their vehicle's repair status.
- Greet customers when they arrive at the parts and service center and direct them to an available mechanic
- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
- Answer questions about service outcome (after consulting with a mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Help customers decide between trading in a car and fixing it through our shop
- Manage and oversee the service center’s workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Service Advisor: 1 year (required)

**Speak with the employer**
+91 9109903222