Customer Success Intern
4 weeks ago
Company Name
- Arupavi Health Technologies Pvt. Ltd.
Profile
- Customer success Intern
Role
- What Will You Do:
*Establish clear client retention goals.
*Assist customers with setting up and navigating through software product.
*Promote the value of the product through customer experience.
*Assist in creating training courses and educational materials.
*Review customer complaints and concerns and seek to improve the customer experience.
What Will You Need to Succeed:
Minimum qualification: Graduation, however Postgraduate in Management course is desired.
Strong analytical skills with bias for action
Ability to gel with diverse colleagues (software developers, marketing specialists, product managers) as part of cross-functional project teams
An entrepreneurial mindset i.e. taking ownership and contributing towards a solution.
Proficiency in verbal and written communication in English and Hindi
Familiarity with CRM Software (Salesforce, Zoho, Freshdesk etc.)
Additional Information
Internship Duration 3 to 6 months
- This is paid internship for 3 to 6 months. We will provide you stipend rs. 8000/- per month..
*Certificate will be provided once the internship period will be completed..
Job Type
- Internship
*Contract lengh:
- 3 to 6 months
*Working Time and Days
- 9:30am to 6pm (Mon-Sat)
*Location
- Work From Home
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: ₹7,000.00 - ₹8,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
Work Location: Remote
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