Salesforce Admin

2 weeks ago

Bengaluru Karnataka, India JFrog Full time

At JFrog, we're reinventing DevOps to help the world's greatest companies innovate - and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production - a concept we call "liquid software." Wouldn't it be amazing if you could join us in our journey?

**As a Salesforce Admin in JFrog you will...**
- Monitor/Resolve production issues raised by different business partners
- Respond to and solve inquiries and operations requested by different users
- Document, Review, handling and resolution steps for support scenarios
- Handle User Creation, Data Fix, Creating Environments, System configurations, Deployments, Profile and Permission fixes
- Create and manage custom reports, dashboards
- Monitor Logs and Queues
- Evaluate automation opportunities to enhance existing efficiencies
- Collaborate with Developers for other systems to integrate across the business as needed

**To be a Salesforce Admin in JFrog you need...**
- Minimum of 3 years of experience as a Salesforce Administrator.
- Experience with Salesforce Lightning, Sales Cloud, Service Cloud, and other Salesforce products.
- Salesforce Administration Certification
- Salesforce Developer certification - Nice to Have
- Hands on in Salesforce Admin activities like Creating Flows, Process Builders, Approval process, Permissions, data migration
- Knowledge in managing third party app exchange tools
- Understanding of OOPs concepts
- Essential to have good analytical and communication skills
- Ability to manage multiple tasks

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