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Medical Information Associate

2 months ago

Mumbai, India Fidelity Health Services Full time

Ø Handling of medical information call centre (receipt, lodging, responding and tracking of the inquiries). Tracking of open inquires and scheduling cases as needed.

Ø Maintenance of various trackers.

Ø Refer scientific documents and revert with an appropriate response.

Ø Follow up with the reporters. Collection and evaluation of medical information from physicians, pharmacists, and patients.

Ø Sharing the received data with the respective team.

Ø Perform the reconciliation activities.

Ø Working as per US time-zone (night shift) and US holiday calendar from India.

Ø A command and fluency over English language.

Ø Excellent communication skills (listening, writing and speaking).

Ø Excellent Interpersonal skills.

Ø Organizational skills - Team player, pro-active, enthusiastic

Ø Knowledge of computer’s basic programs (MS office and PDF files) and internet search.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹150,448.19 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Expected Start Date: 01/04/2023
- Health insurance

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