Dc Operation
1 week ago
Common & Mandatory requirement
Education Level: Technical Graduate/experience of 1 year in relevant field Remote / Smart Hand Support (MSDC) & Customer support (Ncare), preferably basic Knowledge about data centers.
Experience: 1-2 years.
**Skills**:
Good command over MS Office (word, excel, and PowerPoint)
Proficiency in English.
Flexibility to work in a variety of shifts as per business requirements.
JD-JOB Description for DC Operations Team (MSDC)
**Responsibilities**:
Providing access and escorting customers and customer vendors/OEMs to their respective
DC Areas strictly based on SPOC approval. Check physical status /Alerts of any external error/status indicators helping remote customers with the health status of equipment collocated in DC
As per customer contracted services and terms, support is to be provided for Inserting customer media, Tapes (CDs etc.), power-off Restarting of Switches/Routers/Servers/Firewalls strictly as per SR followed by customer request/approval.
Monitor physical security control for critical zones. Maintain a process for secured/authorized access.
End-to-end coordination with internal teams & and customers as per requirement for change management and preventive maintenance activity till the closure of activity. Checking physical connections of the cables as per customer request.
- Keep track of the Customer Assets installed in the Data Center. Facilitate entry and exit of customer equipment. Customer's material management (preparing gate passes and Material data recording for future tracking).
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
