Tele/chat Sales Representative

2 weeks ago

Gurgaon, India HireMee Full time

**Job Description**:
We are looking for an enthusiastic Tele/Chat sales Representative to contribute in generating sales

for our company. He/ She will be responsible for closing sales deals over the phone and maintaining

good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people

skills. They must be comfortable presenting products or services over the phone as well as dealing

with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
- Requirements and skills.
- Proven experience as telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Any Graduation is mandatory or result of final semester would be awaited.

**Work location**: Gurugram

**Work Mode**: WFO

**Job Requirements**:50

**Educational Qualification**: UG-Non Engineering

Additional Information
Not Updated

Other Details
Weekly Working Days: 6
OFF Days Comment: Not Updated
Salary Type: Not Updated
Salary : Not Updated

Other Description
Industry Type: E -Commerce
Employment Type: Full Time
Role Category: E -Commerce

Education
B.Com
Other
B.Sc
Other
BA
Others
BBM/BBA
BBA / BBM
B.Tech/B.E
Other Engineering

Key Skills

Communication

Customer Support

excellent communication skills

Communication skills

Customer Relationship Management

About Company

Lenskart Is The Leading E-Commerce Portal For Eyewear In India. It Has Revolutionised The Eyewear Industry In The Country With Its Omni-Channel Approach. From An Ever-Growing Number Of Offline Stores Across Major Cities In The Country To Innovative Integration Of Technology While Purchasing Online, Lenskart Caters To Every Customer With Several Deals And Offers.

Company Info
Address : W-123, Greater Kailash Part-2

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