Hiring Ar Callers

**Remote patient monitoring**

**Job description**

The clinical services program provides 24/7 support for patient, providing peace of mind for patient & family. Examples include: Chronic Care Management & Remote Patient Monitoring

**Job Requirements**:

- Understanding the product completely and guiding the patient, Care givers about the product
- Trouble shooting the product and guiding the patient on questions
- Logistic Management and Chat support.
- Remote Patient Monitoring devices & alerting.
- Plan of care coordination with PCP
- Proactively identify home-based interventions
- 24/7 Triage and Clinical Decision support by phone or Video.
- Perform direct care management and remote patient monitoring service as needed.
- Provide medical direction and administration including, but not limited to, developing and overseeing implementation of clinical practice guidelines and delivery of clinical services.
- The technology platform enables virtual connection to get eyes on members for telemedicine visits, group activity, and other video-based uses.
- Digital Health Check-ins from patients & in-home caregivers.
- Targeted messaging & educational content
- Integrated video visits.
- Create strong relationships with clinical and non-clinical team members

**Professional Attributes**:

- A Good Written and communication skills. Should have experience to interact with US customers
- Current knowledge of non-complex and complex chronic care management, and population health best practices.
- Remote patient monitoring program experience is also desired.

**Technical Experience**:

- Pre-visit planning workflow to ensure care completion prior to visit whenever possible
- After visit summary review with patients whenever appropriate
- Involving the patients in activities to improve their health (patient engagement)
- Educating the patient about self-management tasks they can undertake to gain greater control of their health status
- Works with IT resources to facilitate registry reporting at the site & documentation
- Works with physician leadership to define quality measure/outcome reporting process
- Works with physician leadership to develop protocols and point of care reminders using nationally recognized measure/outcomes
- Serves as a resource to clinical staff and providers to establish quality goals using reports
- Maintains strict confidentiality and follow HIPPA regulations
- Treats staff, physicians, NPs/PAs, visitors, patients and families with dignity and respect
- Participates in professional development activities
- Performs other related work as required.

**Job Types**

Regular / Permanent, Full-time

**Benefits**
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

**Schedule**
- Fixed shift
- Night shift
- US shift

**Supplemental pay types**
- Performance bonus
- Yearly bonus

**Experience**

Total work: 1 year (preferred)

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Puducherry, Puducherry (required)

Ability to Relocate:

- Puducherry, Puducherry: Relocate before starting work (required)

**Speak with the employer**
+91 9003142494