Telesales Executive

2 weeks ago

Delhi, India Langma School of Languages Full time

A Telesales Executive, also known as an Inside Sales Representative or Telemarketing Sales Representative, plays a crucial role in generating revenue for a company by selling its products or services over the phone. The job description for a Telesales Executive typically includes the following responsibilities and qualifications:
**Responsibilities**:
1. **Sales Calls**: Make outbound sales calls to potential customers or leads provided by the company. These calls can be cold calls or follow-ups on existing leads.

2. **Product Knowledge**: Develop a deep understanding of the company's products or services in order to effectively communicate their features and benefits to potential customers.

3. **Customer Engagement**: Engage with potential customers in a friendly and professional manner, building rapport, and addressing their questions or concerns.

4. **Lead Generation**: Identify and qualify potential leads through effective questioning and information gathering. Record and maintain accurate lead information in the company's CRM (Customer Relationship Management) system.

5. **Sales Pitch**: Deliver a compelling sales pitch tailored to the customer's needs and pain points, highlighting how the company's products or services can provide solutions.

6. **Objection Handling**: Be prepared to address and overcome objections that potential customers may raise during the sales call.

7. **Closing Sales**: Use effective sales techniques to close deals and achieve sales targets.

8. **Follow-Up**: Maintain regular follow-up with leads and customers to nurture relationships and upsell additional products or services.

9. **Documentation**: Keep detailed records of sales activities, including call logs, sales reports, and customer interactions.

10. **Targets**: Work towards achieving sales targets and quotas set by the company.

11. **Market Research**: Stay updated on industry trends, competitors, and market conditions to adapt sales strategies accordingly.

**Qualifications and Skills**:
1. **Communication Skills**: Excellent verbal communication skills are essential for building rapport with potential customers and effectively conveying sales messages.

2. **Sales Skills**: Strong sales and negotiation skills are crucial for closing deals and meeting sales targets.

3. **Product Knowledge**: A good understanding of the company's products or services is necessary to provide accurate information to customers.

4. **Persistence**: Telesales Executives often face rejection and objections, so resilience and the ability to persevere are important traits.

5. **Customer Focus**: A customer-centric approach, including active listening and empathy, is essential for understanding customer needs and preferences.

6. **Time Management**: Effective time management skills to balance multiple calls and follow-ups efficiently.

8. **Target-Driven**: Motivated by achieving and exceeding sales targets and quotas.

9. **Team Player**: Ability to collaborate with colleagues and provide feedback to improve overall sales strategies.

10. **Ethical Conduct**: Maintain a high level of integrity and ethical conduct in all sales interactions.

**Salary**: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- South Delhi, Delhi, Delhi (preferred)

Ability to Relocate:

- South Delhi, Delhi, Delhi: Relocate before starting work (preferred)

**Speak with the employer**
+91 8506019008

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