Tally Support

5 months ago

Tiruppur, India Earnest Minds Technological Solutions Full time

**Responsibilities**:

- **Minimum 2+ years experience**:

- Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
- Documents, track, and/or update details on the specifics of client issue(s).
- May assist with writing estimates for software modification specifications and documentation of support processes.
- Performs Quality Assurance testing for software module upgrades/changes. Analyzes results to ensure that software performs as required.
- May provide training to client end-users

**Qualifications**:

- Any degree
- Tally Software knowledge Must
- Excellent interpersonal skills.
- Exceptional customer service attitude is required.
- Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues.
- Strong organizational skills.
- Effective analytical ability, particularly in a technical environment.
- Excellent written and verbal communication skills.
- Knowledgeable with Microsoft Office.

Pay: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus

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