Associate - Projects
2 months ago
**Job Summary**
**Responsibilities**
- Manage and optimize Microsoft Teams environments to ensure seamless communication and collaboration.
- Oversee the administration of Microsoft Teams including user management permissions and security settings.
- Provide technical support and troubleshooting for Microsoft Teams-related issues to ensure mínimal downtime.
- Implement and maintain Basic IP Telephony systems to support voice communication needs.
- Collaborate with cross-functional teams to integrate Microsoft Teams with other collaboration tools and platforms.
- Monitor and analyze the performance of Microsoft Teams and related systems to identify areas for improvement.
- Develop and enforce best practices for using Microsoft Teams and IP Telephony to enhance productivity.
- Conduct training sessions and create documentation to help users effectively utilize Microsoft Teams and IP Telephony.
- Stay updated with the latest developments in Microsoft Teams and cloud collaboration technologies.
- Ensure compliance with company policies and industry regulations in all aspects of Microsoft Teams administration.
- Lead projects to deploy new features and updates in Microsoft Teams and IP Telephony systems.
- Provide insights and recommendations to improve the overall collaboration strategy of the organization.
- Work closely with IT and security teams to ensure the integrity and security of cloud-based collaboration tools.
**Qualifications**
- Possess strong experience in Microsoft Teams Administration including user and security management.
- Demonstrate proficiency in managing and troubleshooting Microsoft Teams environments.
- Have a solid understanding of Basic IP Telephony and its integration with collaboration tools.
- Show expertise in Collaboration-Microsoft Teams including best practices and optimization techniques.
- Exhibit excellent problem-solving skills and the ability to work under pressure.
- Display strong communication skills to effectively train and support users.
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