Ar Caller
3 weeks ago
AccQdata is a USA-based medical billing company. We are in expansion mode and looking for a young and dynamic AR caller responsible for communicating with USA insurance companies.
**Duties and Responsibilities**:
- Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
- Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
- Record after-call actions and perform post-call analysis for the claim follow-up
- Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiry are resolved at the first point of contact
- Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
- Accounts receivable follow-up/denial management for US healthcare customers
- Fluent verbal communication abilities/call center expertise
- Knowledge of Denials management and A/R fundamentals will be preferred
- Willingness to work continuously in night shifts
- Basic working knowledge of computers.
- Prior experience of working in a medical billing company and use of medical billing software will be considered an advantage. We will provide training on the client's medical billing software as part of the training.
- Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
- We are hiring fresh graduates as well as experienced resources
**Company Benefits**:
- 5 Days working
- Fix working Hours
- Achievable targets
- Paid Birthday Leave
- Friendly Environment
- Mediclaim for employees
**Education Requirements**:
**Fluent in English**
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹18,000.00 - ₹20,000.00 per month (Fixed)
Office Time: 6:30Pm to 3:30Am
Work Location: 828-829, Gala Empire, Drive In Rd, opp. Doordarshan Tower, Thaltej, Ahmedabad
Note: We don’t provide transportation facility.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Night shift
Supplemental pay types:
- Yearly bonus
Work Location: In person
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