Principal Tam

Career Level - IC4

Technical Account Manager (TAM)

**Our Team
Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way.

Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products.

- Good technical skills in Oracle Database and in any one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE etc.
- Knowledge & experience in Exadata, ExaCS and Oracle Cloud Infrastructure.
- Understanding of Technical architecture, operating systems and network.
- Should have a strong customer facing skills.
- Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts.
- Excellent team player, willing to learn new technologies & problem-solving skills.
- Strong organization skills, detail oriented & communication skills..
- University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management / PMP.

**Your Qualifications:
The role will be based in Bangalore / Hyderabad / Delhi

**Your Responsibilities**

Key tasks include, but are not limited to, the following: