Operations Executive

2 weeks ago

Delhi, India Knockout Fight Club Full time

**Join our fang of coaches in kfc**:

- Work with Stars

You will be surrounded every day by remarkable superstars including World Champions, Olympic athletes, Harvard MBAs, professional athletes, world-class business executives, self-made entrepreneurs, the coolest people on the planet, and much more. You will work alongside truly inspirational people who want to achieve the extraordinary in life: teammates who will bring out the best in you, who will help you to evolve into everything you want to be in life, and who are ready to conquer the world with you.
- Like a Family

At Evolve MMA, we are a true family. We work together, we laugh together, and we cry together. Our mission is sacred. We are here to unleash greatness in everyone in the Evolve Family - students, instructors, fighters, World Champions, staff, and community - through the power of martial arts. We inspire greatness in each other and everyone around us. We are here to make a positive impact on everyone’s life and to change the world for the better.
- Cultural Diversity

Together, we push each other to become better, we challenge each other to grow, and we inspire each other to be the best that we can be. We are from all parts of the globe like Brazil, Singapore, Thailand, US, Japan, Korea, Australia, Belgium, China, India, Indonesia, South Africa, Hong Kong, UK, and many other countries. The learning curve is steep, and you will be immersed into an inspirational culture driven by some of the brightest minds and most playful souls on the planet.

Operations Executive

**Responsibilities**:

- Represent Evolve MMA’s brand and display thorough knowledge of Evolve MMA’s products and services when dealing with potential and existing customers
- Provide excellent customer service to potential and existing customers (front line)
- Ensure Evolve MMA academy’s operations run smoothly by coordinating between departments
- Manage the overall standards of cleanliness, service experience, maintenance, class schedules, and events of the academy, as well as, assist with administrative tasks as required
- Proactively work on customer issues assigned via Evolve MMA’s internal systems
- Investigate membership issues, including assistance with finance matters

**Requirements**:

- Excellent communication skills - written and verbal
- Time management and problem-solving skills
- Attention to detail
- Ability to work independently and within a team
- Able to work retail hours including weekends and public holidays

**Perks**:

- Medical insurance
- Complimentary training at all Evolve MMA locations (spouses included)
- Paid vacation of 18 days per year
- Annual retreat at an exotic destination (all expenses paid, from luxury accommodation, transportation, food and beverages, tourist attractions, etc.) arranged by the company
- Tickets to ONE Championship Singapore for you and your significant other
- Health insurance

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