Telecaller
1 week ago
Job Title: Immigration Telecaller
**Job Summary**: The Immigration Telecaller will be responsible for reaching out to potential clients, providing information about immigration services, and assisting with initial consultations. This role requires excellent communication skills, a strong understanding of immigration policies, and the ability to handle client queries effectively.
**Key Responsibilities**:
- **Client Outreach**:
- Make outbound calls to potential clients who have expressed interest in immigration services.
- Follow up on leads and inquiries received through various channels (e.g., website, social media, referrals).
- **Information Dissemination**:
- Provide detailed information about various visa and immigration options.
- Explain the immigration process, requirements, and documentation needed for different visa categories.
- **Consultation Scheduling**:
- Schedule appointments for clients with immigration consultants or legal advisors.
- Manage and update the appointment calendar and ensure timely follow-ups.
- **Client Interaction**:
- Address client concerns and provide accurate information to assist them in making informed decisions.
- **Data Management**:
- Maintain and update client records in the CRM system.
- Document call details, client interactions, and feedback accurately.
- **Compliance and Accuracy**:
- Ensure that all information provided to clients is accurate and in compliance with immigration regulations.
- Stay updated on changes in immigration laws and policies to provide current information.
- **Sales and Targets**:
- Achieve and exceed monthly call and conversion targets.
- Upsell or cross-sell additional services when appropriate.
Pay: ₹8,086.00 - ₹16,184.04 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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