![Big Poppas Hospitality and Entertainment Pvt.Ltd](https://media.trabajo.org/img/noimg.jpg)
Waitress
6 days ago
As a Waitress/ Hostess at Big Poppas Bistro, you will play a key role in providing an exceptional dining experience to our guests. From greeting customers and taking orders to serve food and beverages with a smile, you will be responsible for ensuring that every guest enjoys a memorable dining experience. This is an exciting opportunity to showcase your hospitality skills and contribute to the success of a dynamic culinary establishment.
**Responsibilities**:
- Greet guests in a friendly and welcoming manner as they enter the restaurant.
- Seat guests and present menus, providing recommendations and answering any questions about menu items.
- Take accurate food and beverage orders from guests, ensuring clarity and attention to detail.
- Relay orders to the kitchen and bar staff, ensuring timely preparation and delivery of food and drinks.
- Serve food and beverages to guests courteously and efficiently, adhering to service standards.
- Check-in with guests throughout their meal to ensure satisfaction and address any concerns or special requests.
- Process guest payments accurately and efficiently, handling cash and credit card transactions with care.
- Maintain cleanliness and organization in the dining area, including clearing tables, resetting them for new guests, and assisting with general cleaning duties as needed.
- Collaborate with other restaurant staff to ensure smooth and efficient service operations.
- Uphold high standards of professionalism and hospitality, representing the brand positively at all times.
**Qualifications**:
- Proficiency in English
Previous experience in a similar role in the hospitality industry is preferred, but not required.
- Excellent customer service and communication skills, with the ability to interact effectively with guests and team members.
- Positive attitude and strong work ethic.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and a commitment to maintaining cleanliness and sanitation standards.
- Flexibility to work evenings, weekends, and holidays as needed.
**Job Types**: Full-time, Permanent
**Salary**: ₹14,000.00 - ₹17,000.00 per month
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kazhakoottam, Thiruvananthapuram, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
Work Location: In person
Application Deadline: 22/03/2024
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