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Account Support Officer
1 month ago
The Opportunity:
We are looking for an experienced, well-connected, organized Support Professional to join our growing Account Support team and take our company and platform to the next level.
What you’ll be doing every day:
- On a daily basis, represent the ApplyBoard brand to promote our platform and services to Recruitment Partners onsite-
- Be a single point of contact with the assigned Recruitment Partners providing top-notch dedicated support- Proactively work with internal and external stakeholders to ensure student success- Train and guide agents to improve the quality and volume of international applicants, ensuring top quality- The role will require local travel- The role will include Inbound/Outbound calling; Recruitment Partner visits to ensure an end to end hassle-free experience
What you bring to the table:- Experience working with educational consultants and or postsecondary institutions directly; considered a bonus- Possess efficient document processing and office productivity skills-
- A self-starter with an aptitude for managing and prioritizing multiple tasks with attention to detail to ensure information accuracy- Exceptional problem-solving skills under ambiguous circumstances to ensure you provide the best outcome for our students while maintaining integrity with our partner relationships- Experience working with a CRM; considered an asset
Life at ApplyBoard:
By joining our team, you have the opportunity to:
- Join the fastest-growing technology company in Canada, with many opportunities for growth and advancement- Work alongside a globally diverse team of over 1,500 team members based in over 25 countries, who speak more than 75 languages.- Make a difference in the lives of thousands of students as they explore educational opportunities- Want to learn more about ApplyBoard, read our- Life at ApplyBoard Blog
- , and be sure to follow us on our- LinkedIn page
- .
About ApplyBoard
ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast 50 list in 2019 and #2 in 2020.
ApplyBoard was also been named to LinkedIn’s list of Top Startups in 2020 and 2021 and TechTO’s list of top Canadian Rocketship companies to accelerate your career in the Tech Industry.
In 2021, ApplyBoard announced a C$375M Series D funding on a C$4B valuation. This funding will allow us to further invest in our technology, grow our team around the world, and serve more students on our mission to educate the world. Thank you for your interest in ApplyBoard. Please note that only qualified applicants that have been selected for an interview will be contacted.
ApplyBoard is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any accommodations or assistance during the recruitment process, please let us know.
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